Introduction

This Privacy Policy explains how Beacons & Bridges Pte Ltd. ("we", "us", or "our") collects, uses, discloses and protects personal data in accordance with the Singapore Personal Data Protection Act 2012.

By using our Website or submitting information to us, you agree to the practices described in this Privacy Policy.

As used in this Privacy Policy, "personal data" means data, whether true or not, about an individual who can be identified (a) solely from that data; or (b) from that data and other information to which we have or are likely to have access.

Other terms used in this Privacy Policy shall have the meanings given to them in the Terms of Use or the PDPA, where the context so permits.

Personal Data We Collect

Depending on the nature of your interaction with us, personal data which we may collect from you may include:

Personal data you provide directly

a. Your name, email address, phone number, company name and role when submitting enquiries through our web form;

b. Information provided when booking a meeting via the scheduling tools embedded on the Website;

c. Any other information you choose to share with us.

Personal data collected automatically

When you browse the Website, certain data is collected automatically. This may include:

a. IP address and device information;

b. Browser type, operating system and access timestamps;

c. Session information and general usage patterns; and

d. Cookies or similar tracking technologies for analytics and site performance.

Personal data collected by third parties and shared with us

a. Data that your internet browser transmits to us and information that is transmitted to us through cookies and/or other means of information technology.

b. Booking information, if you used the third-party booking or conferencing tools, such as Calendly or Zoom, on our Website.

Analytics and technical tools

We may use analytics tools, such as Google Analytics, to collect, analyse and report on traffic, usage and performance of the Website. These tools operate by running scripts in your browser that automatically collect technical and behavioural data, including IP address, device information and interactions with the Website, and send such data directly from your browser to the analytics provider's servers. Such analytics may be performed internally or by third-party service providers. Where such data constitutes personal data, we will ensure that the collection, use and disclosure comply with the PDPA. We do not use analytics tools for behavioural advertising.

Personal data of third parties

If you provide us with personal data relating to another individual, such as a colleague, employee, or client, you confirm that you are authorised to do so and that the individual has consented to you providing us with their personal data, and to our collection, use and disclosure of their personal data in accordance with this Privacy Policy. You must ensure that such third parties are aware of, and agree to, the terms of this Privacy Policy.

Purposes for Collecting and Using Personal Data

We may use your personal data for the following purposes:

a. Responding to enquiries sent via the contact form;

b. Scheduling and conducting consultation calls or meetings;

c. Managing our business operations, administration and record-keeping;

d. Improving the Website and user experience;

e. Sending updates or marketing communications only if you provide specific marketing consent; and

f. Complying with legal obligations and responding to lawful requests.

Disclosure of Personal Data

We may disclose your personal data to:

a. Service providers supporting our operations, such as website hosting, IT vendors and analytics providers;

b. Professional advisers such as lawyers or auditors;

c. Government authorities where required by law or regulation;

d. Any party to whom you authorise us to disclose your data.

Overseas Transfers

Your personal data may be transferred to service providers, such as analytics providers, cloud hosts and calendar tools, which may be located outside Singapore for the purpose of processing your personal data. We will ensure that such transfers comply with the PDPA's transfer requirements, including ensuring comparable data protection standards.

Protection of Personal Data

We implement reasonable administrative, technical and physical safeguards to protect personal data against loss, unauthorised access, modification, disclosure or similar risks. Nonetheless, please note that no system is entirely secure.

Retention

We retain personal data only as long as necessary for the purposes described above or as required by law. When personal data is no longer needed, we will delete or anonymise it.

Your Rights

Under the PDPA, you may:

a. request access to your personal data;

b. request correction of inaccurate or incomplete personal data;

c. withdraw consent to any ongoing use of your personal data; and/or

d. request information about how your personal data has been used or disclosed.

We may require reasonable proof of identity before processing a request.

Withdrawal of Consent

If you withdraw consent to the collection, use or disclosure of your personal data, we will inform you of the potential consequences. If our basis for collecting, using or disclosing your personal data is your consent, we will cease using your personal data unless retaining your personal data is required or permitted under Singapore law.

Third-Party Sites

Our Website may contain links to external websites. We are not responsible for their data protection practices.

Updates

We may amend this Privacy Policy from time to time. Changes take effect when posted on the Website.

Contact

For data protection queries, contact our Data Protection Officer at jasleen@beaconsbridges.com.